I contacted Jeff for a roof inspection in March of 2015 after noticing one of my shingles had come loose and fallen onto my lawn. Jeff promptly came out and gave my roof a thorough inspection and found wind and hail damage that I myself would have easily overlooked. He took a few days to do some research and was able to connect my roof damage to a hail storm that had passed through my area the prior year. With his research and assistance I was able to file a claim with my insurance and have my entire roof replaced at minimal cost.
Throughout the entire process I was impressed with Jeff’s professionalism and attention to detail. He visited me at my home various times to go over details and was very polite to my family and me. He offered me certain upgrades that I could choose to have done at my own expense, but was never pushy in making a sale and always very informative about the services he was offering. The actual work was done within a matter of two days, with Jeff overseeing his crew and their work throughout the process. His crew was just as meticulous and professional, leaving no mess and working almost nonstop to get the job done. Once the job was done, Jeff and his assistant, Lynn, personally walked the perimeter of my property to make sure the job was done well and that any leftover debris was picked up.
I can’t express how thankful I am to Jeff and his employees for making this such a painless and pleasant experience. I would recommend him to anyone in need of roofing services.Juan Cortes
I was put in contact with Jeff Hood and JTO Contracting through a neighbor. My neighbor was having his roof re-done and although the work was not yet completed he was very impressed with his contractor’s work. After meeting with Jeff we agreed to a inspection and an appointment was promptly scheduled.
One of the things about Jeff Hood is the manner in which he does business and how accommodating his process is. Jeff is friendly and professional. He took the time to explain all details of the process and work to my satisfaction. Jeff exhibited a great deal of patience working with me, his correspondences were prompt, timely, and accurate. The process of working with a contractors, insurance companies, inspectors, and onsite workman can be daunting for a homeowner. Jeff takes a lot of the details upon himself and makes the process very easy for the homeowner, at the same time keeping you very informed along the way.
The roof work was performed on the date agreed to, according to the schedule identified, using top rated materials. I was present when the County Building Inspector made his rounds and I can tell you this inspector informed me that; ‘JTO Contracting was doing a very good job re-roofing my house’.
I certainly appreciated doing business with Jeff and JTO Contracting and would not hesitate to recommend the company. Jeff rates an A+.Ted Czech
I am so pleased with the work that JTO Contracting recently provided at my home in Lake Mary. The process of replacing or repairing a roof can be a complicated and an often arduous process for most homeowners. However, thanks to you, my experience was very different. Before construction began, during the project and even after the work was completed, you made the process worry free. You and your company were professional, friendly and very easy to work with. I felt confident in your abilities as you answered all my questions and quickly addressed any concerns I may have had.
Many neighbors and visitors to our community have already commented on how beautiful my new roof looks. I absolutely love it and have already recommended you and JTO to several homeowners.
I can’t thank you enough for such a wonderful experience!Carol M. Hendricks
Thank you for completing our recent re-roofing project to our fullest satisfaction. You truly delivered a “roofing done right” experience.
Jeff Hood and his installation team delivered high quality service with true professionalism. We needed to have our roof replaced after experiencing hail damage. Jeff worked with us and directly with our homeowner insurance company in making sure that what was delivered was what was expected by us and our insurance company. Believe me, that was a great help in a project of this size.
Jeff’s installation team did an exceptional job…from start-up to clean-up. As almost always occurs in projects of this size, unexpected issues were encountered during the installation. Jeff and his team always sought and recommended the best resolution to the issues…even when it meant going back to our insurance company to amend the initial claim.
Again, thank you for a job well done and I give you my highest recommendation for anyone requiring re-roofing services.Jennings M. Edwards